Winter appeal: £25 keeps a family warm for a week
Since 1994 · Registered charity

No one should face winter alone.

We run food banks, fix boilers and answer 40,000 calls a year from people who have nowhere else to turn.

Winter appeal
£68,420 raised of £100,000
1,912 people have given · 18 days left
Gifts are matched until 31 January.
How we help

Practical help, the same week.

Every service is open to anyone who needs it, no referral needed.

Food banks

Twelve food banks across the region, open six days a week.

38,000 parcels last year

Warm homes

We repair boilers and fit insulation for families on low incomes.

1,240 homes kept warm

Advice line

Debt, housing and benefits advice on 0800 000 000.

40,000 calls answered

Benefits checker

Find out in ten minutes what support you can claim.

£2.1m claimed last year
Our year so far

Every pound, put to work.

Figures from January to October 2026, against this year’s targets.

0
food parcels given
84% of our 45,000 target
0
homes kept warm
62% of our 2,000 target
0
advice calls answered
91% of our 44,000 target
Who we are

A small team and a big crowd of volunteers.

GE

Grace Eze

Chief executive
With Common Ground since 2012
OW

Owen Wright

Head of food banks
Volunteer since 2016, staff since 2019
NP

Nadia Patel

Advice line manager
With Common Ground since 2018
1,900 volunteers
sort parcels, drive vans and answer the phone every week.
Stories

Every gift becomes someone’s winter.

Real moments from the people who give, help and are helped. Names changed where asked.

Volunteer
“Saturday mornings at the food bank are the best two hours of my week.”
PM
Paul Mensah
Volunteer, Bristol
Family helped
“The boiler was fixed in two days. My kids slept warm for the first time that month.”
S
Sam
Parent, Swindon
Monthly donor
“Twenty-five pounds a month, and every winter I see exactly where it went.”
RO
Rachel Owen
Donor since 2018
Give

What your gift does this winter.

Choose an amount, or give monthly and help us plan ahead.

£10

A food parcel for one person for three days.

£25

Keeps a family warm for a week.

£50

A boiler safety check and small repair.

£100

Ten calls answered on our advice line.

Monthly gifts are matched until 31 January · Registered charity no. 0000000 (sample)
Questions

How giving, and getting help, works.

Where does my donation go?

Ninety pence of every pound goes straight to food banks, warm homes and the advice line. The rest keeps the lights on.

Yes. Monthly gifts help us plan for winter, and you can change or stop them at any time.

Anyone who is struggling. A referral helps, but nobody is turned away on their first visit.

Choose a centre and a time on our volunteer page. Shifts are two to three hours.

Yes. Payroll giving, matched donations and team volunteering days are all welcome.

Need help today?

Our advice line is open every day from 8am to 8pm. Calls are confidential and cost nothing from a mobile.

£25 keeps a family warm for a week.

Gifts are matched until 31 January, so yours goes twice as far.

Contact us

However you need us, we are here.

Get help

Call the advice line on 0800 000 000, every day from 8am to 8pm.

Get involved

Volunteer for two hours a week at a centre near you.

Volunteer with us