After-visit survey

Northside Barbers · October 2026 · 412 responses

Net Promoter Score

▲ 6 vs Sep
54
Promoters 64%Passives 26%Detractors 10%
Response rate
38%
Avg. time
52 sec
Sent
1,084

How easy was it to book?

100% answered
Very easy58%
Easy27%
Okay10%
Hard4%
Very hard1%

What did you book?

100% answered
Haircut46%
Colour22%
Beard trim18%
Treatment14%

What people said

easy bookingfriendlyreminder textfadewaiting roomon timestylist changeprice
  • Promoter

    “Booking took 30 seconds and the reminder text was really handy.”

    Sophie, 10
  • Passive

    “Good service but the waiting room was cold.”

    Ben, 8
  • Detractor

    “My stylist was changed last minute and nobody told me.”

    Aisha, 4
  • Promoter

    “Best fade in town. App is easy too.”

    Marcus, 9